Privacy Policy

Last updated: 8 July 2026

Artistrylanes OPC Pvt. Ltd., located in Pune, Maharashtra, India, operates this website, including all related information, content, features, forms, and services, to help visitors learn about us, make catering inquiries, apply for jobs, apply for partnership opportunities, and otherwise communicate with us.

This website is hosted on Webflow. It does not currently offer ecommerce checkout, online account creation, or direct purchases through the website.

This Privacy Policy describes how we collect, use, store, and disclose your personal information when you visit or use our website, submit a form, or otherwise communicate with us.

Please read this Privacy Policy carefully. By using or accessing this website, or by submitting any information through our website forms, you acknowledge that you have read this Privacy Policy and understand how your information is collected, used, and disclosed as described here.

Personal Information We Collect or Process

When we use the term “personal information,” we mean information that identifies you or can reasonably be linked to you. This does not include information that has been anonymised or de-identified so that it cannot reasonably identify you.

Depending on how you interact with our website, including by submitting inquiries, applications, partnership requests, or blog posts, we may collect or process the following categories of personal information:

• Contact details, including your name, phone number, email address, address, location, company name, and any other contact information you choose to provide.
• Catering inquiry information, including details such as event date, event type, guest count, delivery or pickup preferences, location, food preferences, dietary requirements, budget, special requests, and any other information you share through our catering form.
• Job application information, including your name, contact details, resume, work experience, education, skills, portfolio links, availability, references, expected compensation, and any other information you choose to submit while applying for a role.
• Partnership inquiry information, including your name, contact details, company or brand name, product or service details, website or social media links, business proposal, supply information, and any other information you share while applying to partner with us.
• Blog submission information, including your name, email address, blog post content, title, author bio, images or media, links, and any other information you choose to submit when sharing a blog post or article with us.
• Communications with us, including information you include when you contact us by email, phone, WhatsApp, social media, website forms, or any other communication channel.
• Device and website usage information, including information about your device, browser, network connection, IP address, pages visited, time spent on the website, and how you interact with our website.

We do not collect payment card details, financial account information, or ecommerce transaction details through this website.

Personal Information Sources

We may collect personal information from the following sources:

• Directly from you, including when you fill out a catering inquiry form, job application form, partnership form, blog submission form, contact form, or otherwise communicate with us.
• Automatically through the website, including from your device, browser, cookies, analytics tools, and similar technologies.
• From our service providers, including website hosting providers, form management tools, email platforms, analytics providers, cloud storage services, and other technology vendors who help us operate the website and respond to inquiries.
• From third-party platforms, if you interact with us through social media, maps, messaging platforms, hiring platforms, or other external services.

How We Use Your Personal Information

Depending on how you interact with us, we may use your personal information for the following purposes:

• To respond to catering inquiries

We use your personal information to understand your catering requirements, check availability, discuss menu options, estimate quantities, respond to special requests, coordinate communication, and take the inquiry forward if both sides choose to proceed.

Submitting a catering inquiry form does not confirm an order. Any order confirmation, pricing, payment terms, delivery, pickup, cancellation, or other commercial details will be discussed and confirmed separately.

• To review job applications

We use job application information to review your profile, assess suitability for current or future roles, contact you about opportunities, schedule interviews or trials, verify information where necessary, and maintain hiring records.

Submitting a job application does not guarantee an interview, trial, job offer, or employment.

• To review partnership inquiries

We use partnership inquiry information to understand your product, service, proposal, or business, evaluate whether there may be a suitable fit, contact you for further discussion, and maintain business development records.

Submitting a partnership inquiry does not create a partnership, appointment, exclusivity, commercial relationship, or any obligation on either side.

• To review and publish blog submissions

We use blog submission information to review posts submitted through our website, communicate with you about your submission, edit or format the post where required, decide whether to publish it, and maintain editorial records.Submitting a blog post does not guarantee publication. We may accept, decline, edit, remove, or choose not to publish any submitted post at our discretion. 

If a post is published, your name, author bio, blog content, and any images, links, or other material submitted by you may be publicly visible on our website or related platforms.

• To communicate with you

We use your personal information to respond to your messages, answer questions, provide updates, coordinate next steps, resolve concerns, and maintain our relationship with you.

• To operate and improve the website

We may use website usage and device information to maintain website functionality, understand how visitors use the website, improve the website experience, fix errors, monitor performance, and make our content, forms, and services more useful.

• For marketing and updates

Where permitted by law, we may use your contact information to send you updates about our business, offerings, events, services, hiring, partnerships, or other relevant information.

You may opt out of promotional communications at any time by contacting us or using any unsubscribe option provided in our messages. Even if you opt out of promotional messages, we may still send you non-promotional communications related to your inquiry, application, partnership request, confirmed order, or relationship with us.

• For safety, security, and legal reasons

We may use your personal information to protect our website, business, team, customers, partners, and legal rights; prevent misuse or fraud; comply with applicable laws; respond to legal requests; resolve disputes; and enforce our terms, policies, or agreements.

How We Disclose Personal Information

We do not sell your personal information.

In certain circumstances, we may disclose your personal information to third parties for legitimate business, operational, or legal purposes. These may include:

• Website and technology service providers, such as Webflow, form tools, analytics providers, email providers, hosting services, cloud storage providers, IT support providers, and other vendors who help us run the website and manage communications.
• Internal team members and authorised representatives who need access to your information to respond to your inquiry, application, partnership request, blog submission, or communication.
• Website visitors and the public, if your blog post is accepted and published, in which case your published content, name, author bio, links, images, or other submitted material may be publicly visible.
• Delivery, logistics, operations, or payment partners, where relevant to a confirmed catering order or other confirmed arrangement.
• Hiring, verification, or professional service providers, where relevant to reviewing job applications or conducting business operations.
• Business, legal, tax, accounting, or professional advisors, where necessary for recordkeeping, compliance, dispute resolution, or professional advice.
• Government authorities, regulators, law enforcement, courts, or other third parties, where required by applicable law, legal process, or to protect our rights, safety, property, users, team, or business.

If we are involved in a business transaction such as a merger, acquisition, restructuring, sale of assets, or transfer of business, personal information may be disclosed or transferred as part of that transaction, subject to applicable law.

Webflow and Other Service Providers

Our website is hosted on Webflow. Information submitted through the website may be processed by Webflow and other service providers that help us operate the website, manage forms, store information, send emails, analyse website usage, or communicate with you.

These service providers may process information in India or in other countries, depending on their infrastructure and service terms. We use these providers to operate and improve our website and business, and we expect them to handle personal information in accordance with applicable privacy and security obligations.

Cookies and Similar Technologies

Our website may use cookies and similar technologies to operate the website, remember preferences, understand website traffic, analyse visitor behaviour, improve performance, and support marketing or communication efforts.

You can control or disable cookies through your browser settings. However, some parts of the website may not function properly if cookies are disabled.

Third-Party Websites and Links

Our website may include links to websites or platforms operated by third parties, such as social media pages, maps, messaging platforms, hiring platforms, payment links, or other external services.

If you follow links to websites or platforms that are not operated by us, you should review their privacy policies, security practices, and terms of use. We are not responsible for the privacy, security, accuracy, content, or practices of third-party websites or services.

Children’s Data

This website is not intended for use by children. We do not knowingly collect personal information from children without appropriate consent.

If you are a parent or guardian and believe that a child has provided us with personal information, please contact us using the details below and we will take reasonable steps to delete such information, where required by applicable law.

Security and Retention of Your Information

We take reasonable steps to protect the personal information we collect from unauthorised access, loss, misuse, alteration, or disclosure.

However, no website, internet transmission, or digital storage system can be guaranteed to be completely secure. Any information you share with us is shared at your own discretion.

How long we retain your personal information depends on the purpose for which it was collected and our legal, operational, and business requirements. For example:

• Catering inquiry information may be retained to respond to your request, coordinate possible orders, maintain customer records, and resolve future questions.
• Job application information may be retained for current or future hiring opportunities, unless you ask us to delete it and we are legally permitted to do so.
• Partnership inquiry information may be retained for business discussions, supplier evaluation, collaboration opportunities, and future reference.
• Blog submission information may be retained to review, edit, publish, archive, remove, or maintain records of submitted and published content.
• Communication records may be retained to manage our relationship with you, resolve concerns, and maintain business records.
• Certain information may be retained where required for legal, tax, accounting, dispute resolution, compliance, or security purposes.

When personal information is no longer reasonably required, we will delete it, anonymise it, or securely restrict access to it, as appropriate.

Your Rights and Choices

Depending on applicable law, you may have certain rights in relation to your personal information. These rights may include:

• Right to access: You may request access to the personal information we hold about you.
• Right to correction: You may request that we correct inaccurate or incomplete personal information.
• Right to deletion: You may request that we delete personal information we hold about you, subject to legal, business, or operational requirements.
• Right to withdraw consent: Where we process your personal information based on your consent, you may withdraw that consent. Withdrawal of consent will not affect processing that took place before the withdrawal.
• Right to grievance redressal: You may contact us if you have any concern or complaint about how we handle your personal information.

To exercise any of these rights, please contact us using the contact details below. We may need to verify your identity before processing your request.

These rights are not absolute and may apply only in certain circumstances. We may decline or limit a request where permitted or required by law.

Managing Communication Preferences

If we send you promotional emails or messages, you may opt out of receiving them at any time by using the unsubscribe option provided in the message or by contacting us directly.

Please note that even if you opt out of promotional communications, we may still contact you for non-promotional purposes, such as responding to an inquiry, discussing a catering request, reviewing a job application, discussing a partnership inquiry, reviewing or discussing a blog submission, or fulfilling legal or operational obligations.

Complaints

If you have a complaint about how we process your personal information, please contact us using the details below.

We will try to respond to and resolve your complaint in a reasonable and timely manner. Depending on applicable law, you may also have the right to raise your complaint with the relevant data protection authority or legal forum.

International Transfers

Some of our website, communication, analytics, storage, or technology service providers may process or store information outside India.

Where personal information is transferred, stored, or processed outside India, we will take reasonable steps to ensure that it is handled in accordance with this Privacy Policy and applicable law.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, forms, services, technology, business practices, legal requirements, or other operational reasons.

We will post the revised Privacy Policy on this website and update the “Last updated” date above. Your continued use of the website after any changes means you acknowledge the updated Privacy Policy.

Contact

If you have any questions about this Privacy Policy, our privacy practices, or your personal information, or if you would like to exercise any rights available to you, please contact us at:

Address: Villa-4, Kalpana Villa Society, Viman Nagar, Pune - 411014, Maharashtra
Email: letters@dohiti.com
Phone: 088304 54474

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